Payment & Cancellation Conditions

 

Payment

To secure your booking a 20% deposit is required within 7 days and the remaining balance is due 60 days before check in. (due 30th-June for Early Bird bookings) 

  

There are Credit Card Fees associated with payment methods as follows:

  • If you pay the full amount by Credit Card in 7 days - No Fees (we will waive the 4% transaction fee)

  • If you pay in 2 separate transactions (Deposit now and balance later) - there is Credit Card fee of 4% per transaction. 

 

Cancellation Charges

Any cancellations must be made in writing and confirmed by Hakuba Hotel Group

- Within 7 days of payment - FULL REFUND

- 61 Days or more prior to check in (EB Promo: before 30th June 2017) - 20% charge (non-refundable deposit) 
- 60 Days or less prior to check in
 (EB Promo: after 1st July 2017) - No Refunds

  

Travel Insurance

We highly recommend that you arrange travel insurance to cover any cancellation costs in the event of unforeseen circumstances.

Thank you for choosing

HAKUBA HOTEL GROUP

5090 Hokujo, Hakuba-mura
Kitaazumi-gun, Nagano-ken
JAPAN 399-9301

Office Phone: +81 (0)261-85-2466
E:   info@hakubahotelgroup.com
W:  www.hakubahotelgroup.jp
Facebook: http://www.facebook.com/hotelgrouphakuba